Every container is guaranteed to have doors that seal properly, floors free of holes, and to be free of any leaks. All used equipment is likely to have some surface rust, dings/dents, and other cosmetic issues. On the rare occasion that a container arrives that does not meet the guarantee, we'll either replace it within thirty (30) business days or pay for repairs on site (guarantee does not cover contents, or damage caused by customer and only the structural integrity of the container, customer should inspect the container for leaks upon delivery).
COASTAL CONTAINERS does not see the containers. Therefore, we cannot guarantee color or cosmetic condition. For customers where appearance is important, we recommend purchasing one trip containers or painting their container after it arrives. We do our best to set expectations, and recommend you take a look at our sample photos before you buy. If we didn't meet your expectations at all, we offer a 30-day money-back guarantee (less trucking charges). If you have any questions about how the guarantee works, please feel free to reach out to us. We're always happy to help.
We understand sometimes plans change, but please note that returned equipment will be refunded less trucking charges (including the additional cost of picking up the container).
Inspect your container upon delivery. Please note that the warranty only covers the structural integrity of the container and does not cover contents or cosmetic issues (such as dings/dents or surface rust).
Every container we sell is guaranteed to have doors that seal properly, with gaskets in working condition. Please note, loading containers heavy on one side, or setting them on uneven surfaces can sometimes cause doors to misalign. Please ensure your doors are aligned prior to contacting us with warranty concerns.
We guarantee your container will be leak free at delivery, or we'll fix it. If your container grade comes with a warranty, we'll guarantee it won't leak for the term of the warranty (warrantee does not cover contents, customers should inspect containers for leaks regularly). Because containers are stacked both on ships and in storage, sometimes you'll see dings and dents on the roof. If water pools, that dent will turn into a rusty hole. The best way to prevent this is to check your container regularly and paint the roof with a paint formulated for use on metals.
A cargo-worthy shipping container is designed to hold cargo in excess of 40,000 lbs., and while storage grade containers (WWT) may not quite meet that standard, we will guarantee that floors are free of holes or soft spots and ready to be used. Please note, the best way to prevent holes or soft spots in the floor is to keep your container out of standing water so the steel cross-members under the floor don't rust out.
All containers come with a one-year warrantee from wind or water damage. Each container is unique and graded by condition. The container grade affects the price. The grade you choose should be based on its intended use.